We are confident that you will be thrilled with the furniture we deliver to you, however we understand sometimes you might have a change of heart.
- Within 14 days from receiving the goods, if the delivered item is found to be faulty, we will replace it free of charge. If you decide on no replacement we will refund or exchange to the value of the order. The cost of returning unsatisfactory or faulty goods will be refunded to you as soon as we have validated the reasons for the return. Please retain packaging until you have inspected the item, as we can't accept returns without the furniture being repacked, our carrier will not collect faulty items without this.
Every care will be taken to ensure the satisfaction for our customers; if there are any issues with your furniture delivery, please do not hesitate contact us at: firstname.lastname@example.org
- Items returned which are found not to be faulty, will be subject to carriage being charged at the prevailing rate.
- You can also find our full terms and conditions on our website.