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- Within 14 days from receiving the goods if the delivered item is found to be faulty, we will replace it free of charge. If you decide on no replacement we will refund or exchange to the value of the order. The cost of returning unsatisfactory or faulty goods will be refunded to you as soon as we have validated the reasons for the return. Retain the packaging until you have inspected the item, as we can't accept returns without the furniture being repacked, our carrier will not collect faulty items without this.
Every care will be taken to ensure the satisfaction for our clients; if there is any complaint please don’t hesitate contact us at: firstname.lastname@example.org .
- Items returned which are found not to be faulty, will be subject to carriage being charged at the prevailing rate.