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Delivery - Crown French Furniture
At Crown French Furniture we pride ourselves on our customer service....and our delivery service is no exception.
We are proud to have our very own delivery van and team, enabling us to plan our own routes and keep you as best informed as possible. Our drivers travel far and wide within mainland England, Scotland ( Glasgow and Edinburgh ) and Wales and we aim to deliver to you personally within 3 weeks subject to the availability of your items of course.
For the Channel Islands, Jersey, Isle of Man, Scotland ( outside of Glasgow and Edinbugh ) Scottish Islands, Northern Ireland or the Republic of Ireland a third party courier may be used if we are unable to deliver directly ourselves. Additional charges will apply and our expert team will obtain these quotes for you upon request. For France, Spain and beyond we can also help to obtain a quote for you.
We appreciate the demands of work and life so our team will inform you of your date of delivery in advance but we will also give you a handy 3 hour window....so no more waiting in all day for a delivery. Hooray!
We offer two levels of service dependant on your needs.
Standard - delivery to your room of choice (subject to access)
White Glove - delivery to room of choice (subject to access), removal of packaging and full assembly. Subject to an additional charge which will be quoted upon request.
Please note that all items delivered beyond the threshold of your home are carried out at your own risk. Access is crucial so it is important that you check that the items of furniture will fit through any passages, stairwells, landings and doorways. We encourage our drivers to go above and beyond to make sure your delivery goes as smoothly as possible, but please ensure you have placed adequate covering to protect your lovely flooring or carpets.
Should you have any concerns over access, then please contact us by e-mail or on 0115 849 7579 for further assistance.
We are confident in the standard of our delivery service, but don’t take it from us, just look what our satisfied customers have to say;
….. My furniture was delivered today and set up by 2 really helpful and friendly men in the time slot agreed , thank you for that…The furniture is fabulous and I am ,as promised by Kirsty in sales , very impressed with it.
…. We’ve just taken delivery of our bookcase it’s lovely thanks. Great guys who delivered it.
….. I just wanted to send you a note to let you know how thrilled I am with my new bedroom furniture! The customer service I received from you and your colleagues from start to finish has been superb, from the point I placed my order all the way through to the guys who delivered and assembled my furniture. I will certainly be recommending you to friends and family.
…..Furniture arrived safely thanks, with your lovely chaps! Thank you all.